Jane Finch letter to No Frills

Tuesday, April 2, 2019

Durante’s No Frills

1 York Gate Blvd.,

Toronto ON M3N 3A1

Mr. Durante,

This letter is to address the March 28, 2019 store policy to ban trolleys, strollers, backpacks and reusable bags within your store. This policy is a direct attack on residents of the Jane and Finch community, especially low income individuals and families. It is discriminatory, racist, ableist, ageist and sexist. It also does not adhere to accessibility policies that are mindful of the environment. We demand that you remove the policy by Friday, April 5, 2019.

The Jane and Finch area is comprised of a large immigrant, newcomer and racialized population, with almost 20% of seniors, many of whom rely on public transportation and use trolleys to transport their groceries. Not everyone drives, or has access to a car, or can afford to pay for a taxi to take their groceries home. No Frills does not offer complimentary car rides for seniors, single parents and others who do not drive.

You have also failed to align yourself with environmental sustainability concerns, as many of our residents prefer to use trolleys, backpacks and reusable bags to avoid plastic pollution and extra charges.

Once the policy is removed, we look forward to engaging in a conversation with you to address other lingering concerns raised by members of our community; for instance, No Frills is already highly policed and securitized with undercover police officers patrolling the store. Studies have shown that not only is Jane and Finch a food desert, but it also is more expensive to buy healthy food than in affluent areas of Toronto. We have regularly seen the low quality of fresh produce at your store and that needs to change as well.

We look forward to hearing back from you soon.


Black Creek Food Justice Network

Jane Finch Action Against Poverty